Wells Gaming Research

Service You Can Count On!

Professional Services Offered

Wells Gaming Research (hereinafter referred to as WGR) is a highly respected provider of a wide-range of research and advisory services for the casino gaming industry. Included are:

Casino Player Count Service™

WGR's Casino Player Count Service™ has become the standard for measuring relative player count performance within the casino gaming industry. Our player count service is widely used by casinos, as well as by equity analysts who cover public gaming companies. WGR's weekly online player count reports are accompanied by a host of powerful, user friendly analytical tools that make it quick and easy for a client casino to monitor the competition. Client casinos can simply logon to WGR's website and evaluate their competitors using the following performance criteria:

  • Casino rankings based on player count volume
  • Number of table game and/or slot machine players
  • Percent distribution of players
  • Gaming capacity inventory for both table games and slot machines
  • Percent distribution of market capacity
  • Percent of capacity utilized
  • User defined market fair share percentages

Fair Share Goal Setting Targets for User Defined Markets
One of the newest and most exciting features of WGR's Casino Player Count Service™ is fair share goal setting for user defined markets. WGR's online player count service automatically calculates the number of players required for a casino to reach a series of fair market share targets (for example, 100%, 105%, and 110%).

Gaming Capacity Inventories
WGR updates the gaming capacity inventory statistics for the player count service on a quarterly basis. Client casinos can easily monitor capacity adjustments for both table games and slot machines for their casino, as well as for their competitors. WGR's website also provides a capacity trend analysis feature.

Equity Analysts
Equity analysts use WGR's Casino Player Count Service Reports™ to monitor player counts for individual casinos owned by public companies and for entire market areas. WGR's player count statistics are also given consideration by equity analysts when forecasting quarterly casino revenues.

Data Collection for WGR's Casino Player Count Service
WGR's field representatives physically count casino players five or more times per week in 163 casinos located throughout the U.S. WGR's current player count service areas include California, Louisiana, Mississippi, Nevada, and New Mexico.

Casino Feasibility Studies

WGR's databases contain a detailed history of casino player counts collected in eleven major gaming markets located throughout the U.S. This exclusive player count information provides WGR with a proprietary resource that is unmatched for projecting player volume, which is a key variable in the revenue function.

WGR has conducted casino feasibility studies and financial projections for a number of new casinos including those proposed for:

  • Mississippi - Tunica.
  • Nevada - Las Vegas (the Strip, the Offstrip, and North Las Vegas), as well as for Reno, Henderson, Carson Valley, and Jackpot.
  • Nova Scotia - Halifax and Sydney.

Casino Gaming Market Studies

WGR's databases contain over 350,000 casino player counts collected between 1990 and 2007. Capacity information is collected and updated regularly on each casino's inventory capacity mix of slot machines and table games. The player count data allows WGR to track individual casinos, groups of casinos, and casino markets more closely and accurately than any other organization except the state gaming regulatory authorities.

WGR has developed a custom gravity modeling system designed to forecast casino revenues while taking into account the impacts that new or expanded competing casinos could have on the project. The model is customized to include the appropriate trade area and competitive casinos for each project.

Major market studies include:

  • Las Vegas, Nevada area (the Strip, Offstrip, North Las Vegas, and Henderson)
  • Reno, Nevada
  • Minden/Gardnerville, Nevada
  • Carson City, Nevada
  • Sparks, Nevada
  • South Lake Tahoe, Nevada
  • Tunica, Mississippi
  • Shreveport, Louisiana
  • Northern California
  • Spencer, Iowa
  • Ottumwa, Iowa
  • Emmetsburg, Iowa
  • Waterloo, Iowa
  • Davenport, Iowa
  • Bettendorf, Iowa
  • Sugar Creek, Missouri

Competitive Gaming Equipment Inventories

WGR conducts capacity inventories of slot machines, electronic player tracking systems, and other gaming equipment located in casinos throughout the U.S. The client selects the casinos to be inventoried and WGR conducts the equipment inventories and does the comparative analyses. WGR's clients include both casinos and major slot machine manufacturers. Slot machine inventory projects include:

  • 38 tribal casinos in California
  • 108,000 slot machines located in 50 U.S. and 5 Canadian casinos (Inventories conducted twice yearly)
  • 18,000 slot machines located in eight large Las Vegas casinos

Litigation & Legislative Support

WGR provides a host of gaming related services to attorneys in the form of:

  • Financial and market analyses
  • Expert testimony and depositions
  • Analyses of opposing expert reports
  • Development of questions for depositions
  • Development of exhibits for use in court
  • Competitive analyses for anti-trust issues
  • Exhibits, documents, and expert testimony for legislative issues

Marketing Research

WGR has conducted a wide variety of gaming related marketing research studies for casino clients, as well as for proprietary internal use. For example, WGR has analyzed:

  • The demographics and gambling characteristics of golfers on a nationwide basis.
  • The gambling and demographic characteristics of local residents in both Reno and Las Vegas.
  • The growth of various forms of gaming in Reno's four major feeder markets (California, Oregon, Washington, and British Columbia).

Marketing Surveys

Recent market research surveys include:

  • 600 Las Vegas Strip visitors for a casino client
  • 465 slot directors for a slot manufacturer
  • 900 gaming establishments for a slot manufacturer
  • 600 telephone inquiries to casino slot departments regarding online slot machine systems

Market & Financial Due Diligence

WGR is well positioned to assist casino buyers in evaluating gaming markets in terms of:

  • Competition
  • Financial and operating performance
  • Improvement potential of casino acquisition candidates

Financial Benchmark Studies

WGR conducts financial benchmark studies for existing casinos. Both revenue and expense line items are compared with a casino's peer group of competitors. Differences are flagged. One such study greatly aided the casino client in improving its financial performance and in turning losses into profits.

Special Projects

WGR conducts special projects on an ongoing basis. Some examples include:

  • Casino market supply and demand analyses
  • Slot and table game trends
  • Casino player trend analyses
  • Utilization analyses (table games including Caribbean Stud and Let-It-Ride, as well as slot machines and automatic shuffler)
  • Competitive analyses of slot machine inventories and utilization
  • Table game instruction programs
  • Average bets by table minimums for blackjack and craps
  • Player counts by ethnic groups

Other Casino Gaming Services

Slot Payback Certification
WGR provides verification and certification of win percentages for slot machines and video poker machines. Casinos have successfully used the win percentages in advertising campaigns.

Pedestrian Traffic Counts
WGR has conducted pedestrian traffic studies to determine pedestrian volumes, directions, and other characteristics of pedestrian traffic behavior in targeted areas in both Las Vegas and Reno. Two specific locations were the intersection of Las Vegas Boulevard and Tropicana Avenue in Las Vegas and on Virginia Street in downtown Reno.

Special Event Attendance
WGR conducts attendance counts at special events, primarily in Nevada (Reno, Las Vegas, and Laughlin) for convention authorities and other clients. WGR has conducted attendance counts at most of Reno's special events.